Dell CSG Comms Sr. Advisor in Austin, Texas

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

As a product messaging manager, you will be the primary advocate responsible for educating & informing sales & customers about the story of our Rugged Portfolio. You will serve as a chief advocate for the feature set and its benefits, and be charged with crafting the strategy around the messaging and marketing for new launches, and articulating our value proposition by writing messaging as well as sales enablement and customer facing content.


  • Write impactful, breakthrough messaging informed by market data, customer insights, a clear understanding of the product benefits and the competitive landscape to educate internal and external stakeholders

  • Work directly with product group, global creative, PR, sales, legal, partner organizations & other messaging teams to create product and solutions messaging for internal and external positioning

  • Write messaging briefs to inform stakeholders such as internal and external agencies

  • Adhere to a T minus schedule to deliver launch assets in a timely fashion, achieving approvals via established review process

  • Take claims through legal approval process to enable usage in marcom/advertising

  • Put messaging through message testing to ensure market validity & rigor

  • Collaborate & provide support for marcom,, event, and training teams to with messaging guidance, copy review for accuracy & correctness and talking points as-needed. Review & approve marcom assets


  • BS/BA degree in marketing or equivalent work experience

  • Excellent written and verbal communication skills – there is a heavy amount of writing, presenting/selling ideas, and storytelling in this role

  • Prefer working in a cross-functional role, working with a large number of stakeholders at the center of interaction and coordination between teammates to bring our product messaging to life

  • Proficiency in PowerPoint, experience with InDesign a plus, ability and interest in learning other tools such as SalesEdge, Clarizen, CMS, Tableau, etc.

  • Self-starter with ability to set a strategic plan and execute

  • Comfortable presenting to and interacting with the Executive level

Company Description

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach

Why work with us?

  • Life at Dell means collaborating with dedicated professionals with a passion for technology.

  • When we see something that could be improved, we get to work inventing the solution.

  • Our people demonstrate our winning culture through positive and meaningful relationships.

  • We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

  • Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .