Veterans Affairs, Veterans Health Administration Registered Nurse-Nurse Manager (Intensive Community Mental Health Recovery (ICMHR) Program Director in San Antonio, Texas

  • Duties



As a Veterans Administration (VA) professional, your opportunities are endless. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to

VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.


NOTE:The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the step at which the candidate will be placed in that specific grade. The salary is based on the grade and step approve for the selected candidate. For internal selectees for promotion, the board will determine grade and Human Resources will determine step in accordance with policy.

This position may be filled as a Licensed Nurse Manager or Supervisory Social Worker. To apply for any of the disciplines, please apply under the appropriate Vacancy Announcement.

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The incumbent serves as Intensive Community Mental Health Recovery (ICMHR) Program Director. ICMHR is the Mental Health Product Line at Audie L. Murphy Medical Center, South Texas Veterans Health Care System. The incumbent has been delegated managerial and supervisory responsibility for this program as professionally appropriate. As Program Director/Nurse Manager, the incumbent is responsible for the following:

  • Coordinates interdisciplinary staffing, work assignments, budget, treatment services and admission criteria for ICMHR.
  • Plans and facilitates the development of Intensive Community Mental Health Recovery Rural Access Network Growth Enhancement (ICMHR RANGE) program for the South Texas Health Care System.
  • Provides mentorship and training for the ICMHR and ICMHR RANGE staff.
  • Assigns, directs, and reviews the work of subordinates in ICMHR and ICMHR RANGE.
  • Serves as leader for a multi-disciplinary team, which includes the following: eight GS-12 senior social workers, three registered nurses, two peer support technicians, one psychologist, one program support assistant, and on .5 FTEE psychiatrist.
  • Evaluates employees' work performance in ICMHR and ICMHR RANGE.
  • Supervises the Registered Nurses assigned to ICMHR and ICMHR Range.
  • Initiates action for selections, promotions, status changes, awards, disciplinary actions, and separations.
  • Provides ICMHR clinical services to a reduced case load.
  • Explains and gains the support of employees for developing, implementing and managing policies and establishing goals, in addition to working to achieve the objectives of government-wide personnel programs and policies.
  • Plans, schedules, and coordinates work and solves problems related to the work.
  • Responsible for units' needs such as material, equipment, and facilities needed to complete work.
  • Deals effectively with employees and union representatives on employee suggestions, complaints, grievances, and other matters involved in the day-to-day administration of the labor management agreement.
  • Advises management on the establishment of program goals, priorities, and major work schedules, develops short/long-rang staffing and equipment requirements.
  • Responsible for analyzing and evaluating professional and technical competency of staff assigned to the program.
  • Incumbent is accountable for planning and providing staff development and training to address identified deficiencies and to maintain and enhance skills, as well as recommending staff training needs to the Education Committee.
  • The incumbent is responsible for creating an appropriate treatment environment for consumers treated by ICMHR who are affected by chronic mental illness, substance abuse addition, homelessness and unemployment. This involves regular and frequent tailoring of the treatment environment to the in individual needs of mentally and physically handicapped veterans, and requires specialized knowledge, originality, and careful judgment.
  • The incumbent fosters and supports the use of novel rehabilitation techniques and sensitive, tactful, supervision of members and personnel.
  • The incumbent ensures that all subordinate staff works cooperatively with physicians, psychologists, and other staff members in matters related to community relations, total program planning, and individual treatment interventions.
  • Responsible for compliance of all performance measures.
  • The incumbent is able to appropriately observe Veterans fill their medication cassette so that cassette is filled by the Veteran according to prescriber's direction.

Work Schedule:Monday - Friday, 8:00 am to 4:30 pm. Hours may vary and may be required to work nights and weekends based on mission requirements.

Functional Statement Title/#: Registered Nurse, 000000

Relocation expenses will not be reimbursed* **

Travel Required

25% or less - Travel will be required between Kerrville and San Antonio. Also, may include community visits in SA and surrounding areas.

Supervisory status


Who May Apply
This job is open to…

Current VA South Texas Veterans Health Care System and VA-wide Status Employees

Questions? This job is open to 1 group.

  • #### Job family (Series)

0610 Nurse

  • Requirements


Conditions of Employment
  • Must pass pre-employment examination.
  • Designated and/or Random Drug Testing required.
  • Background and/or Security Investigation required.
  • Must be proficient in written and spoken English.
  • Selective Service Registration is required for males born after 12/31/1959.

Physical Requirements:The position requires visual acuity, hearing, clear distinctive speech, and manual dexterity. The position requires potentially long periods of continued walking, standing, stooping, sitting, pulling, and pushing. Transferring patients and objects my be required. The incumbent may be exposed to infected patients and contaminated materials and may be required to wear protective clothing in isolation situations or during patient operative/invasive procedures. The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia or psychiatric disorders. The incumbent must be a mature, sensible individual capable of working effectively in stressful situations, and be able to shift priorities based on patient needs.

The position requires the following physical functional requirement:

  • Moderate lifting, 15-35 pounds;
  • Light lifting; under 15 pounds;
  • Moderate carrying, 15-35 pounds;
  • Light carrying, under 15 pounds;
  • Straight pulling, 1 hour;
  • Pushing - 1-3 hours;
  • Reaching above shoulder;
  • Use of fingers;
  • Both hands required;
  • Walking, 4 hours;
  • Standing, 2-7 hours;
  • Kneeling, 2 hours;
  • Repeated bending, 2 hours;
  • Climbing, use of legs and arms;
  • Both legs are required;
  • Ability for rapid mental and muscular coordination simultaneously;
  • Near vision correctable to 13" to 16" to Jaeger 1 to 4;
  • Visual acuity: 20/40 DVA; corrected;
  • Ability to distinguish basic colors. Hearing aid (permitted);
  • Sitting, 8 hours;
  • Simple grasping, 2-4 hours;
  • Fine manipulation, including keyboarding, 4-6 hours;
  • Twisting
  • Mental and emotional stability;


  • U.S. citizenship. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing.
  • The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6)
  • Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. *Grade Determinations: *The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade:

  • Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required.

  • Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience.
  • Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; ORa Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience.
  • Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 year's of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 year's of nursing practice/experience; ORa Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required.
  • Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 year's of nursing practice/experience; OR a Doctoral degree in nursing or related field and approximately 2-3 year's of nursing practice/experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps,AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


Knowledge Required by the Position

  • The incumbent must have knowledge of Veterans Administration (VA) policies and procedures in relation to inpatient and outpatient programs, JC, and CARF.
  • The incumbent possess knowledge of implementing and evaluating mental health rehabilitation programs.
  • The incumbent is responsible for knowing, understanding, implementing and monitoring a management system of work measurement, quality review, program evaluation, and accountability within the scope of the position and program
  • The incumbent is responsible for identifying and correcting deficiencies recognized through a systematic analysis of the program's operation. Responsible for continuous improvement of quality in the program.
  • Possess knowledge/experience in rehabilitation, mental health and related psychosocial dimensions of these disorders.
  • Possess knowledge of maintaining the security of all electronics files, automated data, processing equipment and software to which access is permitted.
  • Knowledge of maintaining confidentiality of electronic signature codes, access and verify codes, access keys, and the physical status of the hardware. All electronic data is to be protected against accidental loss, alteration or unauthorized deletion.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

The ICMHR Program is an integral part in the medical center. In conjunction with the Associate Chief of Staff for Mental Health (ACOS), Recovery Coordinator, the Intensive Community Mental Health Recovery Program Director assists in the implementation of medical center mission/vision in the area of rehabilitation/recovery. The goal of ICMHR is to develop, implement, and assesss the benefits of a behaviorally-oriented program pf psychosocial rehabilitation, intensive case management, and community-based treatment for chronic mentally ill veterans. Specialized treatment services are provided in various community settings, including veteran's homes, day programs, residential care homes, contract nursing homes, and various other community locations. Work is done in the context of an interdisciplinary treatment team, and extensive liaison activities with other interdisciplinary teams are required to provide continuity of care for assigned veterans in outpatient settings. The treatment aspect of the program consists of mental health, individual therapy, group therapy, substance abuse, and evaluation and education. Also, the work contributes to the overall psychological, social and vocational adjustment of the veteran to enable the member to resume an appropriate level of functioning in the family and community. All facets of the program operate under VA policies, guidelines, and procedures regarding the operating of behavior health.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Reference: *VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard.* **This can be found in the local Human Resources Office.

In describing your experience, please be clear and specific. We may not make assumptions regarding your experience.

Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

*NOTE: * Applicant's education and length of nursing practice (experience) will be considered by a Nurse Professional Standards Board in determining the grade and step of the applicant selected.

Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following four dimensions of nursing: Practice, Professional Development, Collaboration and Scientific Inquiry. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel. The criteria are as follows:

  • Practice:practice, ethics and resource utilization;
  • Professional Development:performance, education/career development;
  • Collaboration;collaboration, collegiality;
  • Scientific Inquiry:quality of care, research.

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Background checks and security clearance
Security clearance

Public Trust - Background Investigation

  • Required Documents


Required Documents

All applicants are required to submit the following supporting document type(s):

  • Other (VA Form 10-2850a - Application for Nurses and Nurse Anesthetists)

  • Resume

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:

  • Cover Letter

  • DD-214

  • OF-306

  • Other Veterans Document

  • SF-15

  • SF-50

  • Transcript

VA Form 10-2850a - Application for Nurses and Nurse Anesthetists (required)Available at the VA Forms website:;=&Action;=Search

Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, etc. You will not be contacted for additional information.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), or 10pt (CP/CPS, XPP, XP), or for Sole Survivor Preference (SSP), on the Occupational Questionnaire in the section(s) provided. A legible copy of your DD214(s) indicating character of service, disability certification, SF-15 (if claiming 10 pt. preference) or if you are currently serving on active duty and expected to be released or discharged within 120 days; documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), or dates of impending separation. Documentation is required for eligibility verification.

Faxing Applications or Supporting Documents:You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options. The Vacancy ID of the job opportunity announcement is 2016466.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

  • Benefits for federal employees
  • Healthcare insurance
  • Pay and leave

VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered:

Annual leave shall accrue for full-time Nurses, and Nurse Anesthetists at the rate of 8 hours for each full biweekly pay period.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the View Occupational Questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Wednesday, October 18, 2017 to receive consideration.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USAJOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

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Agency contact information
Lorraine Jackson-Wise






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Next steps

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on “Application Status.” For a more detailed update of your status, click on “more information.” Information regarding applicant notification points can be found in the USAJobs Resource Center.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) office at OPM
  • Office of Equal Opportunity

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 10/05/2017 to 10/18/2017

Salary: $56,959 to $118,883 per year

Pay scale & grade: VN 00

Work schedule: Full-Time - Full Time

Appointment type: Agency Employees Only