ACTION PROPERTY MANAGEMENT LEASING COORDINATOR in CORPUS CHRISTI, Texas

A Corpus Christi property management firm is looking to hire a leasing coordinator whose primary responsibilities include screening leasing calls, booking showing appointments for agents, handling advertising, handling lease renewals, collecting rent and ancillary fees from residents, including collections of delinquent accounts; posting income and deposits; inspecting property; and customer service with current and prospective residents. The successful candidate will embody and work to reinforce values that: Behaving ethically and with integrity Communicating openly Embracing opportunities Doing the right thing at the right time for the right reasons Required attributes and skills Detail-oriented Organizational skills to maintain records and schedules Customer service skills and conflict resolutions skills to overcome objections and resolve issues Skill and ability to clearly and concisely communicate verbally and in writing Critical thinking and problem-solving skills Preferred but not required: Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards Knowledge of property management business procedures Duties and Responsibilities Supports, coordinates and facilitates leasing, resident retention, concessions and customer service activities. Maintains resident files. May provide direction and guidance to office team. Provides leadership and guidance in the absence of the property manager. Collects rent from residents and posts into the system. May complete Statements of Deposit Activity (SODAs) for vacated apartment units in the Yardi system. Processes all applicable deposits, rents, and other fees and ancillary revenues collected. Contacts delinquent residents and communicates late notices and eviction notices. Adheres to company policies and procedures if rent is not received within a specified period of time. Distributes renewal notices to current residents. Communicates and reinforces the resident value proposition to overcome resistance and secure renewal agreements. Generates traffic and responding to telephone and Internet inquiries. Assists with the resolution of resident issues and complaints. May coordinate and attend social and other community events for residents. May inspect recently vacated units to assess needed repairs and replacement. Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and to ensure quality property aesthetics. Operates a motor vehicle. Performs other related duties as assigned to meet the needs of the business. Required Qualifications High school diploma/GED and 1-3 years of experience in customer service, sales and/or leasing required Valid driver's license from the state of residence Qualifications Minimum High School diploma, but Bachelor's or related professional qualifications